When you hand over rent, deposits or service charges to us, they never touch our own bank account. Every penny is held in a separate, audited trust account — so even in the unlikely event of anything going wrong, your money is 100% protected.
Your rent reaches you within 24 hours of clearing.
Tenancy deposits are protected under the government-backed DPS scheme.
We’re audited independently every year — you can see the report on request.