Tenants | Winsor Real Estate London

Fully managed homes across London. Viewing, move-in, repairs, deposits and a dedicated support team — all in one place.

About Us

A refreshingly modern way of renting. Book a viewing, make an offer, sign contracts online and collect your keys — with a personal concierge service for the boring bits like moving vans and utilities.

Every home we list is inspected, every deposit is protected, every repair is responded to within 24 hours. You get a proper tenancy, not a lottery.

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Properties managed

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Client rating

Matcham House, City

£450 / week

How renting with us works

Five simple steps from browsing to keys in your hand.

2018

December

BROWSE & ENQUIRE

Search our live listings on Rightmove, Zoopla or our own site. Book a viewing online in 30 seconds — no phone tag.

2019

July

VIEWING

We meet you at the property, answer your questions, and give you honest feedback — no hard sell, no push to sign on the spot.

2020

November

APPLY & REFERENCE

One simple online application. We check ID, right-to-rent, income and references — usually within 48 hours.

2022

March

SIGN & PAY

Deposit and first month's rent via secure bank transfer. Tenancy agreement signed digitally. Deposit protected with a government scheme.

2024

August

MOVE IN & LIVE

We hand over the keys, introduce you to your property manager, and give you a 24/7 repairs line. Welcome home.

Why tenants choose Winsor

Six things we take seriously — because your home should feel like home.

Real Homes, Real Photos

Every photo is taken by us, at the property, on the day. No wide-angle lies, no empty rooms — what you see is what you get.

Honest Pricing

The rent you see is the rent you pay. No admin fees, no referencing fees hidden in the small print.

Fast Repairs

Report a repair on WhatsApp or email. We respond within 24 hours and fix it within a week — in writing.

Fair Deposits

Your deposit is protected with a government-approved scheme. We return it in full within 10 days of check-out, minus agreed deductions.

Bilingual Support

Our team speaks English, Mandarin, Russian and more. International professionals welcome.

Long Tenancies Welcome

We'd rather you stay for two years than churn you every six months. Your tenancy is your home.

The numbers behind our tenancies

Real numbers from real tenants who live in our homes.

We charge no admin fees to tenants. Your only costs are rent, deposit and referencing (£72 per person) — that's it.

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Of our tenants renew their tenancy — that's the review that matters.

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Tenants living in our homes right now.

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Properties we've let in the last 12 months.

Average response time to a repair request.

What you can expect

Six things we take seriously — because your home should feel like home.

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On-Time Rent

Set up a standing order or pay by bank transfer. We send you a receipt within 24 hours, every month.

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On-Time Rent

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Inspections, Not Invasions

Quarterly inspections with two days' written notice. We check the boiler, the electrics and the smoke alarms — nothing more.

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Inspections, Not Invasions

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Your Repairs, Our Priority

Leaking tap? Broken boiler? No hot water? Send us a photo. We'll book a contractor and keep you updated until it's fixed.

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Your Repairs, Our Priority

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End-of-Tenancy Clean

You leave the home clean, we do a fair check-out. Deposit back in 10 days, minus only genuine damages.

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End-of-Tenancy Clean

The people you'll meet

A small, friendly team. No call centres — you talk to the same people throughout your tenancy.

Zackary Chung

Sales & Lettings

Jen Lacson

Property Manager

Yuan Sun

BD Asia

Yury Shakhmetov

BD Europe

Frequently Asked Questions

How do I book a viewing?

Click 'Book a Viewing' on any listing, or email us directly. We offer weekday evenings and Saturday slots.

What referencing do I need?

ID, proof of right-to-rent, last three months' bank statements, employment reference and previous landlord reference. We make it one simple online form.

How much is the deposit?

Five weeks' rent, protected in a government-approved scheme. Deductions at the end are agreed in writing before anything comes out.

Are there any admin fees?

No. We charge no admin fees to tenants — your only costs are rent, deposit and referencing (£72 per person).

Do you accept international tenants?

Yes — we welcome international tenants, and our bilingual team can help with Right-to-Rent checks, referencing and setting up your tenancy.

Find your next home

Book a Viewing

Tenant Portal

Report a Repair

Contact Us